Pheme Rug - Rust

Pheme Rug - Rust

$641.67
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Pheme Rug - Rust
  • Pheme Rug - Rust
  • Pheme Rug - Rust
  • Pheme Rug - Rust
  • Pheme Rug - Rust
Pheme Rug - Rust

Pheme Rug - Rust

$641.67 AUD

Price shown excludes GST

Dimensions W: 200 D: 0 H: 290
Material Hand-Tufted Wool Blend, Cotton Canvas Backing
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Return policy

At Sparkle Home, we want you to love every piece you bring into your home. Please read our refund policy carefully before making a purchase.

Change of Mind Returns

We accept change-of-mind returns within 30 days of receipt, provided the item is in brand-new, unused condition with all original packaging intact.

  • A restocking fee of 15% or $10 (whichever is higher) applies to all change-of-mind returns.
  • This fee is waived if you choose to receive your refund as Store Credit.
  • Return shipping costs are the responsibility of the customer unless the item is faulty.

Non-Refundable Merchant Fees

Product prices include merchant processing fees. In the event of a change-of-mind return, the following fees are non-refundable:

  • Visa / Mastercard / Apple Pay: 1%
  • American Express: 1.8%
  • Google Pay: 1.7%
  • PayPal: 1.5%
  • Afterpay: 5%
  • Zip: 3%

Non-Returnable Items

The following items are not eligible for change-of-mind returns:

  • Custom-made or made-to-order products
  • Mattresses and bedding (quilts, pillows, protectors, toppers) — for hygiene reasons
  • Clearance items (marked as "Clearance")
  • Seasonal products (e.g., holiday decor)
  • Gift cards
  • Commercial or non-household purchases
  • Assembled or installed items (items cannot be returned once assembly has commenced)

Faulty or Damaged Items

You must inspect all items upon receipt and report any damage or defects within 48 hours of delivery by emailing hello@sparklehome.store with your order number and photos.

For faulty items, we will prioritise providing replacement parts, a repair kit, or a partial refund for local repairs before arranging a full return.

Please note: damage claims may not be accepted if the item has been moved from the original delivery address after receipt.

Warranty Claims

All products are covered by a 12-month limited warranty against manufacturing defects. The warranty does not cover normal wear and tear, misuse, environmental damage, unauthorised modifications, or commercial use.

How to Request a Return or Refund

  1. Email hello@sparklehome.store with your order number, reason for return, and photos (if applicable).
  2. Our team will respond within 1–2 business days with return instructions.
  3. Once the returned item is received and inspected, your refund will be processed within 5–10 business days to your original payment method (minus applicable fees).

Governing Law

This policy is governed by the laws of New South Wales (NSW), Australia, and is consistent with the Australian Consumer Law (ACL).

For full terms, please see our Terms & Conditions.

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30-Day Returns

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1-Year Warranty

All products covered with a 1-year manufacturer's warranty

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W: 200.0 cm L: 290.0 cm

Dimensions

Width200.0 cm
Length290.0 cm

Materials

Hand-Tufted Wool Blend, Cotton Canvas Backing

Rich, warm, and full of personality — the Pheme Rug in Rust brings an earthy energy to any space. Hand-tufted with a wool blend pile and cotton canvas backing, it combines artisan craft with robust performance. The deep rust tone pairs beautifully with terracotta, warm timber, olive green, and natural linen.

Product Highlights

  • Hand-tufted wool blend pile for rich texture
  • Cotton canvas backing for structure and durability
  • Deep rust colourway — pairs with earthy and warm interiors
  • 200 x 290 cm — ideal for large living or dining rooms
  • Naturally resilient and long-lasting

Dimensions

200 x 290 cm

Material

Hand-Tufted Wool Blend, Cotton Canvas Backing

A handmade heirloom. Your wool rug is crafted by hand — treat it gently and it will grow more beautiful over the years.

• Vacuum weekly using a low-suction setting and no beater bar — wool loops can be pulled by aggressive vacuums.
• Expect gentle shedding for the first few months — this is normal for hand-tufted wool.
• Rotate the rug every 6 months for even wear and fading.
• Blot spills immediately with a clean white cloth — do not rub.
• Do not spot-clean wool with water or detergent at home; wool reacts poorly to moisture.
• For any spill, stain, or deep clean, always use a professional wool rug specialist — never DIY.
• Keep out of prolonged direct sunlight to protect natural dyes.

Not the right fit for your room? Review our Refund & Returns Policy — rugs must be unused and rolled in original wrap: https://sparklehome.store/policies/refund-policy

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